Navigation and Infotainment
- Mazda Connect
- Are there any other apps planned to be integrated into Mazda Connect in the near future ? What developments can I expect ?
- Can I check the vehicle's status via Mazda Connect ?
- Can I switch Mazda Connect to summer time ?
- Can I use a smartphone to make calls and another device to play music in Mazda Connect environment ?
- How can I setup the hotspot for Mazda Connect ?
- How does Mazda process customer's feedback on Mazda Connect ?
- How do I receive traffic information and speed camera information via Mazda Connect ?
- How long am I entitled to a free Mazda Connect map update ?
- How to update Mazda Connect navigation ?
- Is it possible to add a missing road, exit, motorway, bridge in the Mazda Connect navigation system ?
- Is there a Mazda Connect hotline ?
- Is there a quick guide for Mazda Connect or in an app ?
- What is Mazda Connect ?
- What is the maximum of favourites that Mazda Connect can store in the navigation system ?
- When will the email function be available in Mazda Connect ?
- Where can I get support if I have a concern with my Mazda Connect system?
- Where can I get updates for Mazda Connect?
- Will there be a recall of vehicles with a faulty or defective Mazda Connect system ?
- MZD Connect
- Are there any other apps planned to be integrated into MZD Connect in the near future ? What developments can I expect ?
- Can I check the vehicle's status via MZD Connect ?
- Can I get support for my faulty MZD Connect system?
- Can I only display the time while driving via MZD Connect?
- Can I use a smartphone to make calls and another device to play music in MZD Connect environment ?
- How can I setup the hotspot for MZD Connect ?
- How does Mazda process customer's feedback on MZD Connect ?
- How do I receive traffic information and speed cameras information via MZD Connect ?
- How long am I entitled to a free MZD Connect map update ?
- How to update the MZD Connect navigation ?
- Is it possible to add a missing road, exit, motorway, bridge in the MZD Connect navigation system ?
- Is there a MZD Connect hotline ?
- Is there a quick guide for MZD connect or in an app ?
- What is MZD Connect ?
- What is the maximum of favourites that MZD Connect can store in the navigation system ?
- When will the email function be available in MZD Connect ?
- Where can I get updates for MZD Connect myself ?
- Android Auto™
- Can I use MZD Connect/Mazda Connect with Android Auto™ ?
- Do I have to pay for Android Auto™ every year ?
- How does Android Auto™ work ?
- How do I control Android Auto™ ?
- Is it possible to connect wirelessly to Android Auto™ ?
- Is the system also compatible with Apple Carplay ?
- What is Android Auto™ ?
- Which apps can I use with Android Auto™ ?
- Which phones are compatible with Android Auto™ ?
- Apple CarPlay
- Can I use MZD Connect/Mazda Connect with Apple Carplay ?
- Do I have to pay for Apple Carplay every year ?
- How does Apple Carplay work ?
- How do I control Apple Carplay ?
- Is it possible to connect wirelessly to Apple Carplay ?
- Is the system also compatible with Android Auto™ ?
- What is Apple Carplay ?
- Which apps can I use with Apple Carplay ?
- Which phones are compatible with Apple Carplay ?
- General questions about Navigation and Infotainment
- Are map updates included in the maintenance work ?
- Can I be informed about new map updates ?
- Can I change the order of the locations saved as favourites ?
- Can I install Mazda Update Toolbox on Windows 7/Windows 8 (8.1)/Windows 10/OSX ?
- Can I install non-genuine software in MZD Connect/Mazda Connect ?
- Can Mazda advise when the new map update will be available ?
- Can the customer centre help me to update my navigation system via the Mazda Toolbox?
- Does the map update work the same way with an Apple device ?
- Do I have to pair my phone again after updating its software ?
- Do I have to restore the backup data to the original SD card or can I restore it to a blank SD card ?
- How and where can I display the backup data with the creation date in the system ?
- How can I restore the backup data ?
- How do I check that a new map is available for MZD Connect/Mazda Connect?
- How do i download Mazda Toolbox ?
- How do I get the latest version of Mazda Toolbox ? How do I update Mazda Toolbox ?
- How long does a map update take in the Mazda Toolbox ?
- How many Bluetooth® devices can be connected to MZD Connect/Mazda Connect ? Can i connect more than on smartphone ?
- How many phone contacts can be stored in MZD Connect/Mazda Connect ?
- How often are new map updates released ?
- Is it possible to charge a smartphone via the USB port and what is the maximum output power of the USB port ?
- I am having trouble connecting/reconnecting my phone to the hands-free system, what should I do ?
- I did not receive an email with password information, what should I do ?
- I have bought a new vehicle, can I unlock my old SD card?
- I have forgotten my Mazda Toolbox password, what should I do?
- I know the way, why do I need a navigation device?
- Mazda Update Toolbox returns the following error : "An error occured while performing the requested operation. Please try again later." What should I do?
- My navigation system does not always show the way that I know as shortest or fastest, why?
- Should I always make a backup when updating a card in MZD connect/Mazda Connect?
- Some files are missing or damaged on the SD card/navigation memory, what should I do?
- The map or navigation device I purchased is missing a road that I'm certain exists and I definitely have the latest map update, what should I do ?
- The navigation software/map/other content on the SD card or the SD card itself has been removed or damaged, how can I fix it ?
- What do I do if the Mazda Toolbox does not work on my computer or with my SD card?
- What happens if the navigation SD card is not backed up ?
- What is Bluetooth® audio ?
- What is HERE.com Maps and where can I find more information about this company?
- What is Mazda Update Toolbox/Mazda Toolbox ?
- What is my username ?
- What is the difference between TMC and the traffic information in connected services ?
- Where can i find the navigation system SD card in my Mazda ?
- Where do i find support for using speech recognition ?
- Where is the backup data stored ?
- Which Bluetooth® devices can i connect to MZD Connect/Mazda Connect ?
- Who does the card data come from?
- Why does Bluetooth® sometimes emit bad sound from the audio speakers ?
- Why does it take so long for Mazda to replace a faulty SD card?
- Why does my vehicle need a map update when it is delivered ?
- Why does my vehicle not have a SD card ?
- Why do I need to update my maps ?
- Why is there a difference between the date of the update and the actual road situation on that date ?
- Why my phone does not connect to MZD Connect/Mazda Connect ?
- 2G / 3G Shutdown
- Can I upgrade my vehicle to 4G or 5G connectivity?
- How do I know if my Mazda vehicle is affected?
- How will the shutdown affect my Mazda vehicle?
- What is happening with the 2G and 3G mobile networks?
- What will happen to eCall if I go abroad?
- When will the shutdown happen in my country?
- Which models are known to be affected by the shutdown?
- Which services will no longer be available?
- Who is responsible for shutting down these networks?
- Who should I contact if I have questions or concerns?
- Why are 2G and 3G networks being shut down?
- Will my Mazda pass periodic technical inspection after shutdown?
- Will the eCall emergency system still work?
- Will this impact driveability of my Mazda vehicle?